Returns & Exchanges

Returns

We’re pretty stringent with our quality control, but occasionally something might slip through the cracks.
We accept returns and exchanges on items that are not personalized, not custom-made, and not on clearance within 30 days after you receive the package.

If you change your mind or wish to return an unwanted gift, please contact obicosolutions@gmail.com as we would love to help you exchange or refund your purchase if returned within 30 days of delivery. There are a few things to note: the return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition and in the original packaging.

Remember, all our products come with a warranty, so if something goes awry down the track, be sure to let our support team know via obicosolutions@gmail.com.

Exchanges

We will happily help you process an exchange within 30 days of delivery. The item will need to be returned to us in its original condition with the packaging intact. Please reach out to obicosolutions@gmail.com for help.